The Micro Insurance & New Business Manager will be responsible for driving growth of micro insurance products and developing new business opportunities in Vietnam. This role focuses on building strategic partnerships, especially within the e-commerce and digital ecosystem, to expand access to affordable and innovative insurance solutions for underserved segments.

Key Responsibilities:

1. Business Development & Partnership Management

• Identify, develop, and manage strategic partnerships with e-commerce platforms, digital payment providers, and other relevant ecosystems.

• Drive end-to-end partnership lifecycle — from prospecting, negotiation, onboarding, to post-launch performance management.
• Explore cross-selling opportunities and new distribution models to expand market reach.
• Ensure product competitiveness through continuous improvement of customer experience and pricing strategy.
• Develop and execute business plans to achieve sales and revenue targets.
• Monitor performance metrics (sales, conversion, retention, claim ratios) and propose improvement strategies.
• Prepare regular performance reports and insights for management review.

2. Leadership & Stakeholder CollaborationStakeholder

• Work closely with internal departments (product & tech, marketing, operations) to ensure smooth execution of partnership initiatives.
• Collaborate with regional teams to replicate and adapt successful business models across markets.
• Liaise with regulatory bodies and local partners to ensure compliance with insurance laws and guidelines.
• Support team development and knowledge sharing on digital partnership and e-commerce strategies.

Qualifications & Requirements:

• Bachelor’s degree in Business, Economics, Marketing, or a related field.
• Minimum 5 years of experience in insurance, fintech, or e-commerce partnerships.
• Strong understanding of micro insurance, digital distribution models, and online consumer behavior.
• Proven track record in partnership acquisition, business negotiations, and project management.
• Excellent communication skills in English and Vietnamese (both written and verbal).
• Entrepreneurial mindset with strong analytical and problem-solving capabilities.

Preferred Experience:

• Experience working with digital platforms or marketplaces (e.g., Shopee, Lazada, Grab, etc)
• Background in launching or managing embedded insurance products.
• Familiarity with the Vietnamese insurance regulatory framework